Acceptance of Terms

These Terms of Service govern access to and use of https://tuxtreme.com, purchases of Tuxtreme products, customer support, warranty service, returns, and related services provided by Shanxi KMT Industrial Machinery Co., Ltd.. By using the website or purchasing products, the customer agrees to these terms.

Products and Vehicle Fitment

  • Product descriptions, images, fitment information, and specifications are provided for general guidance and may be updated without notice.
  • Customers are responsible for verifying vehicle make, model, year, trim, mounting requirements, and installation compatibility before purchase.
  • Professional installation is recommended for products involving drilling, mounting brackets, electrical components, load-bearing components, or vehicle modification.
  • Minor product differences may occur due to manufacturing updates, display settings, or packaging changes.

Orders, Pricing, and Payment

  • Prices are listed in the currency shown at checkout or marketplace listing and may change without notice.
  • The company may cancel or refuse orders due to pricing errors, stock issues, fraud risk, shipping restrictions, or compliance concerns.
  • Payment processing may be handled by third-party processors. The company does not intentionally store full payment card details.

Shipping and Risk of Loss

Shipping terms are described in the Shipping Policy. Risk of loss generally transfers to the customer when the carrier confirms delivery, except where applicable law or marketplace rules provide otherwise. Customers should inspect packages promptly and contact customerservice@tyaje.com if products arrive damaged or incomplete.

Returns and Refunds

Returns and refunds are governed by the Refund and Return Policy and any applicable Amazon marketplace return rules. Items must be returned in accordance with instructions provided by customer service.

5-Year Limited Warranty

Covered Tuxtreme automotive accessory products are supported by a 5-Year Limited Warranty against defects in materials and workmanship under normal use, subject to exclusions and claim requirements described in the Warranty Policy. This limited warranty does not cover improper installation, misuse, accident, modification, corrosion caused by chemicals or road conditions beyond normal expectations, normal wear, cosmetic damage, commercial misuse, or damage caused by incompatible vehicles or parts.

Intellectual Property

  • Tuxtreme, product names, images, text, logos, packaging designs, manuals, and website content are owned by or licensed to Shanxi KMT Industrial Machinery Co., Ltd..
  • Customers may not copy, reproduce, modify, distribute, scrape, or use website content for commercial purposes without written permission.

Limitation of Liability

To the maximum extent permitted by law, Shanxi KMT Industrial Machinery Co., Ltd. is not liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from use of the website, products, installation, delay, or inability to use products. Nothing in these terms excludes liability that cannot be excluded under applicable law.

Governing Law and Disputes

These terms are governed by applicable laws chosen by Shanxi KMT Industrial Machinery Co., Ltd. subject to mandatory consumer protection laws that may apply to the customer. The company encourages customers to first contact customerservice@tyaje.com to resolve any issue informally.

Contact

Shanxi KMT Industrial Machinery Co., Ltd.
No. 66 Zhaoyu Street
Private Science & Technology Park
Jinzhong Economic and Technological Development Zone
Jinzhong, Shanxi 030600
P.R. China
Website: https://tuxtreme.com
Email: customerservice@tyaje.com